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Thermostat Installation & Repair in Burlington, WI

For When Your Thermostat Stops Doing Its One Job

A thermostat that reads the wrong temperature, won't respond to changes, or has your system short-cycling for no clear reason isn't just a small annoyance. It's the one component your entire HVAC system takes its instructions from, and when it's wrong, everything downstream of it is working off bad information.

If that's what's going on, you're in the right place. H.J. Faust, Inc. diagnoses, installs, and configures thermostats for Burlington homes, and we start by figuring out whether the thermostat itself is the problem before recommending a fix.

Ready to fix or upgrade your thermostat? Contact us at (262) 418-0700 to schedule service.

Diagnosing the Actual Problem First

A malfunctioning thermostat gets blamed on the furnace or AC more often than people realize. If your system is cycling on and off more than it should, ignoring setting changes, or holding a temperature that doesn't match what's programmed, the thermostat is often the actual point of failure, not the equipment it's controlling.

At H.J. Faust, Inc., we diagnose both manual and smart thermostats, and we'll tell you plainly whether a repair solves it, or whether the unit's old enough that a replacement makes more sense. If a thermostat failure leaves you without heat or cooling outside business hours, someone actually answers the phone: we run emergency service around the clock.

Now if the actual issue is that certain rooms never match the rest of the house no matter what the thermostat says, that's usually a zoning problem rather than a thermostat one; we can help with that too.

Choosing the Right Thermostat for How You Actually Live

Before we recommend a specific model, we look at your home's existing wiring, your HVAC setup, and how your household actually uses the system day to day. Some older systems need a C-wire or adapter before a smart thermostat will even function correctly, and we check for that fit before suggesting anything.

Smart thermostats give you app-based remote control, usage tracking, and scheduling that adapts to your habits over time. They're the right call if you want to adjust things from your phone or like the idea of a system that learns your routine.

Programmable thermostats let you build a fixed weekly schedule without needing an app or internet connection. If you don't need remote access or adaptive learning, this is a simpler, less expensive upgrade from a manual model that still cuts down on runtime while you're not home.

Once installed, we walk through every setting with you, scheduling, humidity targets, remote access where applicable, so you're not left guessing at factory defaults that were never actually set up for your home.

Who's Doing the Thermostat Installation

Every technician is NATE-certified and factory-trained, and comes up through a five-year apprenticeship, which requires real fieldwork under a senior mechanic rather than just classroom hours. Every member of our team also takes at least four additional training sessions each year after that. We service every major equipment brand, including Carrier, Daikin, Goodman, Honeywell, Trane, and Bryant, so whatever your thermostat needs to talk to, we can configure it correctly.

We're BBB accredited and carry an Excellent rating across hundreds of Google reviews, with customers consistently mentioning clear communication. We assess before we recommend; you won't get pushed toward a smart thermostat if a programmable one actually suits your home better.

Keeping Your Thermostat Calibrated

A thermostat that's drifted out of calibration can quietly cost you comfort and money for months before anyone notices. Our Annual Maintenance Program covers a fall furnace check-up and a spring AC check-up, a 30-point inspection each visit, priority scheduling, no overtime charges after hours, and 10% off any parts or labor if something needs adjusting in between. If a full thermostat or system upgrade is on the table, financing is available to help with timing.

Schedule Your Burlington Thermostat Service

Whether you need a failing thermostat diagnosed or you're ready to upgrade to something smarter, we'll assess what you actually have before recommending anything. Our technicians proudly serve Burlington, Racine County, Walworth County, Kenosha County, and the surrounding communities.

Reach H.J. Faust, Inc. at (262) 418-0700 to schedule your thermostat service.

Two annual tune-ups, priority scheduling, and 10% off repairs, all included.
Your System Deserves a Second Opinion

Before any repair or replacement, we run a thorough inspection. We'll tell you exactly what your system needs and nothing it doesn't.

single-story suburban house with driveway and front lawn under a blue sky

We Love Helping You Save

  • Referral Discount Referral Discount on Single Unit System Installation Exclusive for new single unit systems over $2,500. Referrer must fill out the referral form on the program page before H.J. Faust, Inc. contacts the referral customer in order for both parties to receive rewards.
  • Financing Furnace and Air Conditioner Installation Financing Financed amount after processing: $8,578. 132-month term at 9.99% APR – Plan 943. Includes professional installation, all materials and permits. Limited-time offer. Credit approval required through Synchrony.
An unfinished attic or loft space with exposed wooden framing and a large HVAC system with ductwork. A window, shelving, and a small rug are visible; no people are present.

They Said It Better Than We Could

Promptness, clear communication, and thorough work, reviewed again and again.

    "He was very professional and did an excellent job."
    Terry Jambor
    "As always, Jake did a great job for us."
    Fenton Harder
    "She was so knowledgeable and spent a long time estimating what we would need."
    Suzanne Gartzke
    "You feel comfortable knowing he's got your back."
    Dennis Janis
    "As usual, Jake was punctual, professional, pleasant, and helped to explain things so I understood."
    Charlie Gartzke
    "Good quality and value and great service!"
    shawn whitman
    "Monica was friendly and professional."
    Linda Ford
    "Jeff’s awesome, analytical, quick, and very friendly."
    Laurence Murray
    "Did a very good job and explained everything."
    Ryan Druker
    "Colin was informative, very professional, and answered all the extra questions I needed answered."
    April Smith
    "Jeff Brutlag and Ben performed amazing work and the customer service was wonderful and very kind!"
    Marty Plotky
    "H J Faust has been incredibly easy to work with."
    Justin Piccolo
    "I like the time it took and the professional approach."
    Ralph Mitchell
    "He was very thorough in his work. He answered our questions and made suggestions and recommendations about our system."
    Kathleen Conley
    "So happy with all the appointments that are set up for our properties."
    Jean Gruenert
    "Jake and Jason were out to do routine maintenance on my AC unit for the season, and as usual, Faust did a professional job."
    Brad Davis
    "HJ Faust responded fast and fixed my issues with an affordable solution!"
    Kim Rahal
    "Technician Riley Christensen was professional and very knowledgeable."
    Jessy Aguilera
    "Jeff was very professional and pleasant."
    Jason Rowell
    "Jeff has been in our house twice and is competent, cleans up, answers questions thoroughly."
    Donald Griffin
    "JT was kind, honest, and extremely professional."
    Todd Fowler
    "Great service would strongly recommend."
    Jeff Watry
    "Jacob did a great job of explaining and fixing the issue with our furnace/AC."
    Brian Brinkley
    "Jake was prompt and exceptional at his job."
    Linda Mccormick
    "These are great people to work with, and now we have no worries concerning the furnace this winter."
    Debbie Noble
    "Jeff was fantastic! Knowledgeable and explained everything thoroughly."
    Vic DiPrizio
    "The tech they sent out, Jake, was great!"
    Jim Chadek
    "They showed me the issue and taught me what to look for. They educated me, which is a huge plus!"
    Jeff
    "Highly professional. Strongly recommend."
    Ron Levin
    "Professional, friendly, and informative."
    amy pretasky
    "Very knowledgeable! Got my air back on and working quickly."
    Charlena B
    "He is very professional, technically proficient, and knows the importance of customer satisfaction."
    Don B
    "Nick is a very good service technician. He was thorough, professional, and very prompt."
    Joel Weis
    "As always, the technician was courteous and knowledgeable."
    Georgene Zeisse
    "Clean and courteous, he was easy to deal with."
    Bill Korducki
    "Very professional and explained things clearly."
    Dennis Edwards
    "Excellent service and Jake was really nice!"
    Ashley Comstock
    "Very punctual, polite, and helpful."
    April Luttrell
    "Always a great experience with H. J. Faust."
    tamara olszewski
    "Always great service. Friendly technicians and competitive pricing."
    Tasha Schultz
    "Jeff and Ben explained everything in detail and went over our equipment thoroughly."
    Robert Longbottom
    "They were outstanding from start to finish."
    Tim Lawlor
    "I had my biannual maintenance done on my HVAC system and JT was a great help, speedy, friendly, and super knowledgeable."
    Sue DaBaco
    "Easy to schedule. Quality techs to do the job needed."
    DEBORAH MARTIN
    "The service technician Jeff Brutlag got my AC unit working again."
    Steve Cooper
    "Very professional, did a very good job of cleaning my furnace."
    Michael Obuchowski
    "The company was very professional and helped us solve our heating and cooling issues."
    Wendy Houston
    "H.J. Faust and the crew always do a great job for me, professional and friendly as always."
    Darlene Diderrich
    "Jake was extremely courteous and professional, he went through pricing prior to starting."
    Maggie Osborne
    "Super professional. Super fast service."
    Eric Pintar
    "Both technicians were very friendly and helpful."
    Janet Warren
    "Both times they responded quickly and were incredibly efficient at addressing the problems and correcting them."
    Codey Clapper
    "Jake and J.T. did a great job and were very friendly and professional."
    Sue
    "Will and his team were professional, on time, and great to work with."
    John Groleau
    "Quick response for home visit, knowledgeable and friendly staff."
    Julie Logic
    "Riley's attention to detail was awesome."
    James Stanfa
    "Jeff was very efficient, informative, and professional."
    Lucy C
    "He did a fantastic job maintaining our furnace and gave us some good information."
    Lee ANN Graf
    "Jeff did an excellent job tuning up our furnace."
    Frank Korb
    "Very professional and knowledgeable, highly qualified."
    Patrick Juliana
    "Jake was very honest and told us the issues with our AC unit."
    luann jones
    "From the first contact throughout the process the whole team was excellent."
    Todd S
    "The service was exceptional and the tech was very helpful."
    Douglas Hansen
    "They also work very efficiently; I was impressed that they had the parts delivered while they were here."
    Ozlem Uygur
    "Your company needs to know and recognize an employee above and beyond, just like I believe Jeff has done with me."
    sandy awe
    "Both young men were great! They both did a wonderful job."
    Ann Marie Gardner
    "Sad that the new furnace PVC pipe had a crack and wasn't connected tightly, causing leaking and a 3'x3' flooded carpet area."
    AM M
    "Jake from H.J. Faust was very helpful in getting my house to warm back up."
    Jill Kosirog
    "Prompt, neat with shoe booties, careful and helpful."
    Chris Goes
    "Their friendly personalities along with their excellent expertise made a great impression."
    JoAnne Pella
    "I couldn’t have been happier with their service and response time."
    Susan McPartlin
    "Jake Rubach was courteous and on time."
    David Katterhagen
    "My new thermostat explained it all in detail and was very patient with me."
    Kimberly Erickson
    "Forgot to post this so now it has been an entire heating season and the furnace works perfectly."
    Jon McKinney
    "Very professional and respectful of our property and time."
    June Cleaver
    "He did a great job, quick and informative."
    Debra Schlichting
    "Both technicians, Jake R and Riley C, were very professional, knowledgeable, and friendly."
    Ashley Van Asten
    "Timely and clean installation. Highly recommend."
    Randy
    "Roman, the installer who came to my home, was absolutely exceptional."
    Steven Nelson
    "We are very pleased with the quality of the work and their respectful and courteous service for us."
    Mitchell Considine
    "Had a heat issue, called up and got a same day appointment."
    MisterPX
    "I am very happy with the installation, and H.J. Faust came in the winner."
    Frank W
    "Riley was efficient, very competent and polite."
    Julee Scherrer
    "Every person I have interacted with at the company has been very nice and friendly."
    Mike Cole
    "Fast, very professional service and very friendly to work with!"
    jim b
    "Jeff came out and was able to get my furnace up and running again quickly."
    Skyler Parker
    "Jake was very professional and provided clear instructions on the work he completed and answered all my questions."
    Patricia Lobo
    "Jake brought his knowledge to educate me even on a higher level, absolutely outstanding."
    Sal Dimiceli
    "JT was very professional, efficient, and courteous."
    Tom Reigel
    "Jeff just finished my furnace maintenance and did an excellent job."
    Valerie Yopp
    "As always, he was professional, thorough, and pleasant to work with."
    Nadeen Strohm
    "We had annual maintenance done and we are very pleased with H.J. Faust for our HVAC."
    Pat Schwartz
    "Riley and Chris did a great job of replacing my boiler."
    Patricia Hoffman
    "As a new customer I was very pleased with the professionalism and patience Jake provided both in the service he performed and in answering my questions."
    William M
    "Jeff was fantastic. Very personable."
    Benjamin Bretl
    "Jake did an excellent job on the annual servicing of our AC unit."
    Bruce Lash
    "Fair price. Quick, clean, courteous, and efficient."
    Ryan James
    "Jeff was prompt, knowledgeable, and friendly. He explained what he had done and why."
    Jeff Close
    "He was on time, very polite, and very knowledgeable."
    debra dreger
    "Great group of people, service minded."
    Joshua Lenz
    "Associate was respectful of our home and ourselves and pleasant."
    Victor Woyak
    "Professional, personable and respectful."
    Terry Simmons
    "Faust technician Will was dispatched and provided me with excellent service and some preventative maintenance tips."
    Ken Baran
    "The guys did a great job inspecting and servicing our units!"
    Daniel Kindl
    "He's very knowledgeable and efficient."
    Stacey Casey
    "Chris from H.J. Faust did a fantastic job."
    Jim Matera
    "Prompt and courteous."
    p goetz
    "My family had a great experience with this company; the team members we worked with were very friendly, professional, and helpful."
    elizabeth mettler
    "On time, friendly and professional."
    Dotty Klein
    "Prompt, professional emergency service that fixed the problem."
    Don Meredith
    "I can't say how much I enjoyed the friendly attitude from both Riley and James; they made my morning."
    Dan Girmscheid
    "Very informative and very easy to work with."
    David Dorsz
    "Efficient and professional."
    Doris Uhlenhake
    "These technicians knew what they were doing and had my furnace up and running within minutes."
    Ann Diamond
    "Jacob came out and figured a way to keep it going until a circuit board could be replaced."
    Larry Rojas
    "H.J. Faust does the job as you expect it to be done."
    Kirk Tessendorf
    "Answered all of my questions and didn't leave until I was completely satisfied."
    Bohdan Marciniw
    "Jake was here on time, was very professional, friendly, and knew exactly what he was doing."
    Jim Nerud
    "Jeff was the technician, and he was very personable."
    Rick Bichsel
    "I was so impressed by his work ethic and demeanor that he earned my future business for his company."
    Stephen Mehring
    "Extremely professional and responsive company. Lori was phenomenal in providing ductwork options and suggestions."
    Renee Jaeger
    "He was professional and really seemed like he wanted to find out why the new system was not working."
    Mia O'Brien
    "Jake is knowledgeable, patient, kind, and very supportive."
    Janice Bohac
    "Thanks to Colin, I would've known I had a leak in the basement."
    Sharon Wilks
    "They sent Jeff out within 2 hours on a Sunday to fix our heat issue. Very prompt, polite, and efficient!"
    Beth Morris
    "Colin M. did a great job on our maintenance call."
    Chris Groth
    "Jake was very knowledgeable, identified the problem, and fixed it."
    Kristin DeMotto
    "They hire and train good people who are always professional and polite."
    Robert Thompson
    "Jake provided great service and explanation of the issue."
    Tyler Wiseman
    "Good company and technicians, very thorough service."
    Rob Wiemer
    "Tune up, I couldn’t be happier with HJ Faust and their technician."
    Mike Purtee
    "Jeff was very efficient and friendly."
    Thomas Kelter
    "H.J. Faust has continued to be our maintenance provider of choice since. I highly recommend them."
    Daniel C. Siau
    "As always, the technician was courteous and knowledgeable."
    Georgene Zeisse
    "JT was very knowledgeable and answered every question I had."
    Anthony Bertronski
    "Super friendly and knowledgeable. Explained what he was doing step by step."
    Codi Lynn
    "I like the time it took and the professional approach."
    Ralph Mitchell
    "Best service, dependable even in a bad snowstorm."
    Jill Unrein
    "The technician was on time and explained what he was doing."
    john klementzos
    "Timely, thorough and ensured any questions were answered."
    Kurt Robers
    "Riley and his apprentice did a great job. Very thorough and professional."
    Donald Bicking
    "Professionals from start to finish."
    Stacey Moss
    "Colin was very professional and knowledgeable. Very courteous and cleaned up after himself very well."
    Mike Johl
    "Our tech, JT, showed up on time and was very professional."
    Kurt Kayser
    "HJ Faust has been servicing my HVAC system for years now, and I couldn't be happier with their professionalism, exceptional service, attention to detail, and friendliness."
    Theresa Meyer
    "I highly recommend H.J. Faust and Eric Gerber."
    Jess Belair 55
    "Overall, a very good experience."
    Kirk Hackbarth
    "Jeff was the best. He answered all my questions."
    Marge Giegler
    "JT did an outstanding job, professional, courteous, and thorough."
    Kurt Baker
    "They do everything they say they do and more."
    Mike Franke
    "The service was wonderful and so was the technician."
    Sandy Willkomm
    "Jeff was thorough, courteous, and professional."
    Kathleen Surita
    "Very knowledgeable and able to explain maintenance and repairs easily."
    Betsy Storner
    "Mark was great and was able to get us a quote and new furnace within a very short timeframe."
    Mason Scoggin
    "Faust has always been our go-to place for our furnace and AC needs."
    Sue Alby
    "So far, events have occurred in an intelligent manner and this has been very professional."
    Tom Marks
    "Jeff just performed our yearly check-up service call and he was friendly, knowledgeable, and did a great job."
    Julie Dexter
    "He was friendly, polite, and very informative."
    Beth Lock
    "Jake is a GREAT asset to Faust Heating. Takes care of the cleaning process and will discuss with customers what he’s doing."
    Deborah Martin
    "Diagnosed the issue and got me up and going on a below zero degrees morning."
    David
    "Lori was friendly and professional, and Riley and Preston did an excellent job installing the new furnace and air conditioning unit."
    H T
    "We don’t have to worry about anything and can have complete trust in him being in our house."
    Eugene Mills
    "All the people that I have dealt with at H.J. Faust from the salesmen, secretary, install crew and the service technician have all been a delight to work with."
    Randy Herreid
    "Jeff is always friendly and takes the time to explain everything and talk through options."
    Sara
    "We both appreciated the thorough inspection and cleaning of our home system."
    Peter King
    "He explained everything thoroughly."
    Ruth Milatz
    "Diagnosed quickly and repaired same day with attention to detail."
    Sue Finster
    "He made sure to explain exactly what he was doing to keep it in working order."
    Beth Lynch
    "They were able to get us in on the same day. Jake was on time and extremely professional."
    David C
    "Eric was both professional and empathetic as it was his job to explain to us our options."
    Jack Klues
    "He pointed out a potential issue and fixed it right on the spot!"
    Kristen Sewell
    "All the installers and technicians are so respectful and answer all questions that I have with great knowledge."
    Joyce Smith
    "You really know your business and are very pleasant to have at our house."
    Prudence Sullivan
    "Bottom line, we highly recommend H.J. Faust!"
    Scott Wohnrade
    "Jake took care of everything as a complete expert and Will was very professional and handled our issues immediately."
    Cboggs56
    "Very polite, professional, and informative of Lennox HVAC system."
    Don Veselik
    "Very professional and explained things clearly."
    Dennis Edwards
    "Service technician Jeff B. was very professional, knowledgeable, and helpful when I had questions."
    Marilyn Wagner
    "These are great people to work with, and now we have no worries concerning the furnace this winter."
    Debbie Noble
    "A repair was needed on the garage heater. Colin did a professional job!"
    Vic DiPrizio
    "Super competent and knowledgeable, Jeff correctly diagnosed the problem."
    Michael Cherry
    "They diagnosed a leaking heat exchanger and had a new furnace installed within 24 hours."
    David Levitan
    "He was a very nice and professional young man, very knowledgeable."
    Donna Jones
    "I’m very happy to have a service I can trust."
    Alice Peterson
    "Our experience with H.J. Faust was excellent from start to finish."
    Britt Anderson
    "Highly professional. Strongly recommend."
    Ron Levin
    "Very thorough and professional. Highly recommend Jeff and H.J. Faust!"
    E Merlino
    "Thank you, Will Bretsch, for getting my garage heater up and running!"
    Catherine Johnson
    "Not only did he prevent a future shutdown, but replacing this part also saved a larger repair later."
    Mike Google Ludwig
    "Riley came out, explained the issue we were having, and provided good work."
    Greg Ryan
    "Jake performed an extremely thorough annual maintenance of our bi-fuel system."
    Karen Gleiss
    "Chris and his team were right on time and did an excellent job."
    Karly Fissinger
    "Fine young man that knew what he was doing."
    Sal Del Rios
    "Responsive, courteous and professional."
    Maureen Benson
    "This company and their service pros are a cut above the rest ~ and we have tried a few!"
    Barb R
    "He was timely, professional, courteous, and very knowledgeable on the job performed."
    Jess Read
    "Jeff came on time and did a great job."
    Raymond Mamica
    "He arrived exactly on time as usual and is very professional."
    Donna Burke
    "Very quick response, reasonable price, and Will was very polite."
    Debbie Peck
    "We have been very satisfied with H.J. Faust for over 11 years now!"
    karen reynolds
    "I called HJ Faust at 12:50 p.m., and by 1:20 p.m. Will from HJ Faust showed up and repaired the furnace."
    Steven Pahl, Sr
    "Professional, nice and explained everything that was done."
    Mary Jo Diaguila
    "You feel comfortable knowing he's got your back!"
    Dennis Janis
    "Great group of folks to work with and everything is working great."
    Joe Nowicki
    "Knowledgeable and very personable."
    John Hayes
    "Riley was very professional and answered all our questions regarding the A/C problem."
    Bruce Peters
    "Price was fair and Riley did a great job for us."
    Karl Winter
    "Riley did a great job installing a radon mitigation system."
    Tracy Roberts
    "Very knowledgeable, professional, and checked more than anyone I had before."
    Lois King
    "Riley did a great job diagnosing a CO2 leak in the heat exchanger."
    Larry Wieland
A quiet residential street with parked cars along the curb, brick apartment buildings, and a sidewalk lined with trees.

Let's Get Started

Contact our team today! We'll do a thorough inspection and tell you exactly what you need.

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